Scott the Friendly Scot

Scott is a Scot. He works for Easirent which is a budget car rental service here in the UK. I didn't find that out until I started reading reviews this morning and found that most people had less than favorable experiences with Easirent. I prepared for the worst as I couldn't find the rental desk, called the office and found that the location was 3 miles away. Then I realized I left my passport in the room so I called again and found out they would accept me regardless. Then we rode the bus after a 20 minute wait to their location and was met by the most lovely Scot named Scott who was the guy that I had called twice already this morning. He was the most pleasant and helpful person throughout the whole process. Thanks Scott for your help this morning!